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    Order management

    Delivering safe and efficient patient care.

    Clear the lines of communication

    Our order communication system (OCS) solution reduces costs and improves patient care through standardised and semi-automated workflows. By allowing clinicians to communicate more effectively, get reports when they need them and continually evaluate the status of their patients, the people under their care will have a much better overall experience.

    Real-time ordering

    Placing orders onto your connected device doesn’t just save you time on typing up notes. By contacting the relevant departments or individuals immediately, you can receive real-time clinical decision support on your order. By gaining advice on dosages, alternative medications or anything else at this point, you prevent back-and-forths later, offering patients a smoother experience.

    Make orders your way

    Our OCS solution can be customised to the way that you work. You’re able to pick out your most used folders, create and save your own order filters, add your own rules and more. We know that clinicians don’t all work in exactly the same way, so we aim to make the workflow function in the most suitable way for you.

    Improve accuracy

    Being precise with your orders saves time for you and your colleagues, and improves the patient experience. As well as real-time clinical decision support, the Cerner OCS solution removes handwriting as a variable, meaning that the initial input will be legible to all, ensuring that the correct information is used for medication, clinical coding, reporting and more.

    Nearly half an hour saved on rounds

    Courtesy of a 12 percent efficiency improvement, phlebotomists at Wirral University Teaching Hospitals NHS Foundation Trust cut 27 minutes from their rounds, saving £60,000 and counting.

    Client quote

    “We were the first in our institution to do [OCS] and electronic documentation. The overall improvement in our workflow, quality of our documentation, and shortening key processing has been remarkable.”
    — Dr David Bauer, chief, emergency department, Crittenton Hospital Medical Center

    Toronto East General Hospital: CPOE and eMAR at a Community Hospital

    3:32

    50 percent cut in phone calls to the lab

    Calls to the microbiology lab at Dublin’s St James Hospital have halved due to Cerner’s solutions.

    Over £100,000 in savings

    Due to better processes, Oxford University NHS Foundation Trust needed 25 fewer red cell and 30 fewer platelet orders each month, saving £108,000 over the course of the year.

    FAQs

    What platforms do Cerner offer with open standards?

    • Cerner Millennium is our comprehensive electronic health record that seamlessly and securely connects every aspect of care to the patient. In the UK, we have integrated Cerner Millennium with many third-party systems and health information exchanges, and provide data extraction and open API services including SMART on FHIR for app integration.
    • Cerner Health Information Exchange (HIE) is our point of care solution for sharing data across a health and care economy. Our HIE is Integrating the Healthcare Enterprise (IHE)-compliant, and capable of running HL7 FHIR profiles.
    • HealtheIntent® is our population health management platform that has the unique capability to aggregate and normalise massive amounts of data across vendors and platforms, including from citizen sources. HealtheIntent has a FHIR-aligned information model and provides data syndication services to authorised third parties.
    • CareAware® is our device connectivity platform that enables seamless interoperability between medical devices, healthcare applications and EHR systems, including our own Millennium and HealtheIntent platforms. Having for many years connected thousands of medical devices, we have extended to connect personal monitoring devices from citizens.

    If your organisation is interested in building apps to meet niche workflow needs, we can help get your developers and IT team up to speed on building with Cerner Ignite APIs for Millennium. Cerner offers a three-day introductory training programme that will help your team learn skills to build on the Millennium platform.

    Training offers education and hands-on exercises to help your team learn how to retrieve data with FHIR APIs, build a SMART app and secure the app. By the time they have completed training, your developers will be able to build a simple app and test it in the sandbox.

    We can bring the training to your facility. Ideal class sizes will be five people or fewer. To learn more about Cerner Ignite APIs for Millennium Training, please contact us at: IgniteTraining@cerner.com

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