Committed to protecting your personal health data.
We have developed a comprehensive information security program, which follows international and national data protection conventions. Amongst others, this involves being registered with the Data Protection Commissioner, as well as holding the international standard for information security (ISO 27001:2013), to ensure that personal health information and other sensitive data is suitably protected.
In cases where your information is stored by Cerner, it is stored behind robust firewalls in data centres that employ the highest levels of security. This means 24/7/365 guards and coordination with local police, with biometric information required to gain access to the buildings. This is on top of the crash-proof barriers, on-site power supply and multiple built-in redundancies to ensure that your data is safe and available as long as we hold it.
All Cerner associates undergo pre-employment background checks, with obligatory data protection training once they start work. Anyone needing to work within restricted areas receives additional checks and training. Client-side, clinicians are aware of the responsibility they have regarding your data and HSE devices can only be accessed by known individuals with robust login credentials.
Cerner’s cybersecurity team has been keeping close tabs on the recent rash of ransomware outbreaks in the healthcare industry, including analysing the latest malware to develop recommendations for providers to consider in their environments.
Client quote
“I’ve done other go-lives where the hardest problem was getting people to learn how to login. That was gone… we had none of those issues here. So that was really huge.”
— Chuck Dellick, director of IT, Magruder Hospital
1:31
Since implementing Network Assurance in April 2014, CoxHealth — a 950-bed integrated health network in southwest Missouri — has experienced zero network outages, a 95 percent reduction in some radiology image load times and improved clinical staff satisfaction, along with other enhancements.
Personal health and care information is securely held in HSE data centres, or at hospital sites on their servers where patients receive care. Cerner has a number of award-winning data centres as well as leading experts around the world to ensure that your information is kept safe, yet available when required.
Find out more about how citizen engagement through our Patient Portal can make you an active member of your care team.
Cerner is dedicated to helping you secure the best patient outcomes, or helping to prevent you become a patient in the first place.
