When working with Cerner, you’ll connect directly with our service professionals. Their expertise with our systems and clinical workflow is unmatched, so your systems will be in the safest of hands. With a wide range of services at your disposal, you can expect Cerner to be a strategic partner, driving innovation to execute your vision.
As the gateway to reliable and responsive support, the Cerner help desk is available 24 hours a day, seven days a week, 365 days a year. Each call will be answered by a real person with knowledge of your organization and our solutions. They will provide excellent tier one support with the aim of providing first-contact resolution and client satisfaction.
Offerings
Our application managed services teams work with your staff to deliver world-class support, focus on improving end-user workflows and handle configurations and upgrades.
Deliver value through a model experience where our clients learn from each other, clinicians are given more time to provide care, financial friction is reduced, the patient is at the center, and together, we’re focused on making communities healthier.
Lights On Network® provides enterprise-level data analytics to maximize the value of your EHR across your entire organization. This means a better experience for your providers, better results for your organization, and the most efficient system to support it all.
Meet the expectations of your clinicians and patients today, and in the future. Be more efficient, more effective and deliver a safer environment for your patients with a healthy network and a strong security posture.
Today’s heterogeneous or best-of-breed environments within healthcare IT mean it’s often difficult for organizations to ensure standardization of end users’ methods of accessing various software platforms. Our decades of experience recommend a three-stage approach: discovery, transformation and adoption.