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Breaking down the No Surprises Act

In this episode, Dick Flanigan, senior vice president, Cerner, is joined by fellow associates Sue Martin, vice president, financial alignment, and Josh Mast, director, regulatory strategy.

by Sue Martin | Dick Flanigan | Josh Mast

Published on 1/18/2022
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In this episode, Dick Flanigan, senior vice president, Cerner, is joined by fellow associates Sue Martin, vice president, financial alignment, and Josh Mast, director, regulatory strategy. They discuss the impact of the No Surprises Act (NSA) on health systems as well as how this new federal legislation may help patients avoid unexpected and potentially devastating medical bills.

Notable quotes

“The highest percentage of the workflow needs to start upfront in the revenue cycle, and it will be important to have automation in play.” – Sue Martin

“Congress was attempting to create price transparency within the healthcare industry so that patients and consumers have a better understanding of what their actual costs are going to be.” – Josh Mast

Tune in to hear Sue and Josh answer these questions:

  • What healthcare problems does the NSA help solve? (1:29)
  • Which healthcare players are expected to accomplish the goals of the NSA? (3:42)
  • How does the NSA impact surprise billing, balance billing and good faith estimates? (5:24)
  • What challenges are health systems facing as they work to comply with the NSA? (6:47)
  • What part of the healthcare process will see the greatest workload? (10:44)
  • What changes can consumers and health systems expect around price transparency? (12:09)
  • What’s the burden on providers and how can Cerner help? (14:46)
  • What’s next for the NSA? (19:25)

For more information

If your health organization needs support on the NSA or other regulatory requirements, visit Cerner Regulatory Services , or for more general information, visit this CMS website. If you are a Cerner client and have additional questions, please reach out to your account executive.